The main goal of BTH ELSTAR Sp. z o. o. is continuous improvement of its organization, development of the offered products and services and technical assistance regarding the supply of fittings, steel products, components and devices in accordance with the technical norms and the environmental protection requirements.
In order to reach these goals, the Executive board of BTH ELSTAR sp. z o.o. assumes an obligation to:
The management BTH ELSTAR sp. z o.o. makes a commitment to provide resources and means to implement the Quality and Environmental Policy.
- conduct business fully in accordance with the applicable regulations and requirements for:
- scope of supply
- technical assistance
- continuously and regularly improve the knowledge and professional skills of the personnel
- continuously monitor the satisfaction level of the customers and take actions directed at the improvement of this level
- to increase the awareness and involve the employees in the actions directed at improvement of customer service
- continually improve the efficiency of the implemented quality management system
The Executive board of BTH ELSTAR sp. z o.o. is committed to providing all resources and means which are necessary for implementation of the Quality Policy and Environmental Protection.